Customer Support
Context Help
If you feel lost inside our hosting Control Panel, the first step you should take is to click the Help button, which is visible on each and every page. A context menu will open. It offers elaborate info about all the operations that you can carry out on that particular page. Each popup appears on the same page so that you can quickly get back to your work.
Video Tutorials
We have a vast assortment of how-to videos explaining how to use our Control Panel. They're shot for those of you who want to see how things are getting done instead of only reading articles. Thus, everyone can quickly find their way around our Control Panel by simply watching our step-by-step how-to video clips.
F.A.Q.
If you can't discover the solution you are looking for, examine our comprehensive Frequently Asked Questions section, which comprises questions asked by real clients and offers practical solutions. We frequently "revamp" our Frequently Asked Questions database with new questions & answers in an attempt to encompass all the new additions and innovations associated with our web hosting platform.
Ticketing System
If you still can't find the solution you searching for in the FAQ section either, you can contact our excellent team of customer support engineers available 24/7 and ready to help you with any issue. Each trouble ticket you submit will be answered in less than 1 hour (the average response time being only twenty minutes), so you will never have to wait a long time to receive an answer to your question.