Legal Information & Policies

This Policy Hub outlines the legal terms, data protection practices, and service conditions applicable to Hosting-Server.net. These policies apply to all visitors, customers, and users of our web design, web hosting, SEO, and related services.

Cookie Policy

Disclaimer

Acceptable Use Policy

Refund & Cancellation

Service Level Agreement

1️⃣ Privacy Policy

Last updated: (Oct 2025)

1. Introduction

Hosting-Server.net (“we”, “our”, or “us”) recognises the importance of protecting personal data and is committed to complying with the Singapore Personal Data Protection Act 2012 (PDPA).

This Privacy Policy explains how we collect, use, disclose, and protect personal data provided through our website and services.

2. Personal Data We Collect

We may collect personal data including, but not limited to:

Full name
Email address
Contact number
Company or business details
Website or domain information
Billing and payment details
IP address and basic usage information

Personal data may be collected through contact forms, service enquiries, account registrations, payment processes, and website analytics.

3. Purpose of Collection

Personal data is collected and used for legitimate business purposes, including:

Responding to enquiries and service requests
Providing web design, hosting, SEO, and maintenance services
Account administration and billing
Technical support and service communications
Improving website functionality and performance
Marketing communications (where consent has been given)

4. Disclosure of Personal Data

We do not sell or trade personal data.

Personal data may be disclosed only where necessary to:

Hosting infrastructure providers
Payment processors
Security, analytics, or technical service providers

All third-party service providers are required to handle personal data in accordance with applicable data protection obligations.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyse site performance.

Cookies may collect non-identifiable information such as:

Browser type
Pages visited
Time spent on site

Users may disable cookies via browser settings; however, some website functionality may be affected.

6. Data Protection and Retention

Reasonable administrative, technical, and physical safeguards are implemented to protect personal data against unauthorised access or disclosure.

Personal data is retained only for as long as necessary to fulfil business or legal obligations.

7. Access and Correction Requests

Under the PDPA, individuals may request access to or correction of their personal data by contacting us. Reasonable fees and verification may apply.

8. Contact Us
For privacy matters, do contact us.

2️⃣ Terms of Use

1. Acceptance of Terms

By accessing or using this website, you agree to be bound by these Terms of Use. If you do not agree, please discontinue use of this website.

2. Website Use

Users agree not to:

Engage in unlawful or prohibited activities
Attempt to interfere with website security or functionality
Reproduce, distribute, or exploit website content without authorisation

3. Intellectual Property

All content, including text, graphics, logos, layouts, and design elements, is the intellectual property of E-Commerce Services unless otherwise stated.

Unauthorised use is prohibited.

4. Accuracy of Information

Website content is provided for general informational purposes only. While reasonable efforts are made to ensure accuracy, content may be updated or modified without notice.

5. Limitation of Liability

To the fullest extent permitted by law, E-Commerce Services (Hosting-Server.net) shall not be liable for any indirect, incidental, or consequential losses arising from website use or reliance on its content.

6. Governing Law

These Terms are governed by and construed in accordance with the laws of Singapore.

3️⃣ Cookie Policy

This website uses cookies to improve user experience and monitor website performance.

Cookies enable us to:

Analyse visitor behaviour
Maintain website functionality
Improve content relevance

Users may manage or disable cookies through browser settings. Continued use of this website constitutes acceptance of cookie usage.

4️⃣ Disclaimer

All information provided on this website is for general informational purposes only.

While we endeavour to keep information accurate and current:

We make no guarantees regarding SEO rankings, traffic growth, or business outcomes
Website availability and performance may vary due to technical or external factors

Hosting-Server.net disclaims all liability arising from reliance on information contained on this website.

External links are provided for convenience and do not constitute endorsement.

5️⃣ Acceptable Use Policy (AUP)

To maintain service integrity and security, the following activities are strictly prohibited on our hosting infrastructure:

Illegal content or activities
Spam or unsolicited bulk communications
Malware distribution, hacking, or phishing
Excessive resource consumption impacting other users
Copyright or intellectual property infringement

Violation of this policy may result in service suspension or termination without prior notice.

6️⃣ Refund & Cancellation Policy

Web design, SEO, and custom services are non-refundable once work has commenced
Hosting services are billed on a subscription basis
Refund requests, if applicable, are assessed at our discretion
Cancellation requests must be submitted in writing
Any outstanding fees remain payable upon cancellation.

7️⃣ Service Level Agreement (SLA) – Hosting

E-Commerce Services aims to provide reliable hosting services using industry-standard infrastructure.

Scheduled maintenance may occur and will be communicated where reasonably possible
Uptime targets are provided on a best-effort basis and are not guaranteed
Service credits, if applicable, are evaluated individually

This SLA does not cover outages caused by factors beyond our reasonable control.